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Privacy Policy
Effective Date: 15/12/2025
SolChar Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website, services, or content.
1. Data We Collect
We may collect the following personal data:

  • Name, email address, phone number, and company details when you submit an enquiry or contact form.

  • IP addresses, browser type, and analytics data when you visit our website.

  • Cookies and similar tracking technologies (see our Cookie Policy below).

  • Any content you provide for projects, UGC, or collaboration purposes.

2. How We Use Your Data
We use your personal data to:

  • Respond to enquiries or requests.

  • Provide our services, including brand experience audits, strategic branding, and content creation.

  • Send marketing communications, newsletters, or updates if you have opted in.

  • Improve our website and services using analytics and feedback.

3. Legal Basis for Processing
We process your data under one or more of the following legal bases:

  • Consent: You have opted in to receive marketing or communications.

  • Contractual necessity: To provide the services you request.

  • Legitimate interests: To improve our website and services.

4. Data Sharing
We may share your data with trusted third parties to provide our services, such as:

  • Email marketing platforms (e.g., Mailchimp).

  • Analytics providers (e.g., Google Analytics).

  • Service providers assisting in delivering our projects or website management.

We do not sell or trade your personal data.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law.
6. Your Rights
You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time for marketing communications.

  • Object to processing or request restriction.

  • Lodge a complaint with a supervisory authority (e.g., ICO in the UK).

To exercise your rights, contact: hellokellyconnell@gmail.com


Cookie Policy
1. What Are Cookies?
Cookies are small files stored on your device that help us improve your experience, analyze website usage, and deliver targeted content.
2. Cookies We Use

  • Essential cookies: Required for the website to function properly.

  • Analytics cookies: Help us understand website traffic and usage (e.g., Google Analytics).

  • Marketing cookies: Track your activity for personalized marketing.

3. Managing Cookies
You can manage or disable cookies via your browser settings. Please note that some website features may not function if cookies are disabled.
4. Consent
By using our website, you consent to the use of cookies in accordance with this policy.


How to Contact Us
If you have any questions about this Privacy or Cookie Policy, or want to exercise your GDPR rights, please contact:
Email: hellokellyconnell@gmail.com

 

Terms & Conditions

Effective Date:15/12/2025

By accessing or using the SolChar Studio website (“Site”), services, or content (“Services”), you agree to the following terms and conditions. If you do not agree, please do not use our Site or Services.

1. Use of Website

  • You may access and use the Site for lawful purposes only.

  • You must not misuse the Site, including introducing viruses, spam, or any harmful material.

  • SolChar Studio reserves the right to suspend or terminate access at any time without notice.

2. Intellectual Property

  • All content on the Site, including text, images, graphics, branding materials, and designs, is the property of SolChar Studio or its licensors.

  • You may not copy, reproduce, distribute, or create derivative works from our content without prior written consent.

3. Services and Enquiries

  • Submitting an enquiry does not constitute a contract. A formal agreement will be required to begin any project.

  • Any information provided through the Site or via email is for general guidance and does not constitute professional advice unless explicitly agreed in writing.

4. Third-Party Links

  • The Site may include links to third-party websites. SolChar Studio is not responsible for the content or practices of third-party sites and does not endorse them.

5. Limitation of Liability

  • SolChar Studio is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the Site or Services.

  • While we make reasonable efforts to ensure accuracy, we do not guarantee that the Site will be error-free, uninterrupted, or secure.

6. Privacy and Data Protection

  • Any personal data collected through the Site is handled in accordance with our Privacy Policy and Cookie Policy.

7. Governing Law

  • These terms are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of UK courts.

8. Updates to Terms

  • SolChar Studio may update these Terms & Conditions at any time. Continued use of the Site constitutes acceptance of the updated terms.

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